The Centre supports businesses to meet changing work structures, roles and environments by transforming through education and training.

Businesses are better able to grow and innovate in the midst of rapid change when learning and development involves the whole workforce and is part of a planned learning and development framework. A workforce development strategy is the foundation piece from which to determine the training and development needed for your workforce over time.

Contemporary learning and development in companies is best supported by a number of activities:

  • Engendering a culture of learning while working
  • Establishing and using a Learning Management System to keep track of your unique skills pool
  • Implementing a cycle of re-skilling and up-skilling for the whole workforce
  • Providing options for learning to keep skills current in the workplace (face-to-face, online, coaching, social learning platforms, learner input to content)
  • Mixing in-house training with programs developed and delivered by external providers, and co-designing where possible
  • Considering a mix of short courses, micro-credentials and full qualifications as needed by your organisation
  • Gaining the right talent for your workplace by taking on new entrants as students through work-based learning models (apprentices/trainees/cadets/interns).



Ai Group members have access to a number of tools, templates and articles that can assist to develop your workforce development strategy and learning and development plan.

They include:

  • Developing a business case for learning and development
  • Aligning learning and development with business strategy
  • Skills gap analysis
  • Learning and development analysis and planning
  • Learning and development action plans
  • Learning styles and training strategies
  • Monitoring and evaluating learning and development
  • Leadership in learning and development
  • Learning organisations.

Members can access these tools through the Ai Group Resources tab, when logged in, by selecting Learning and Development in the HR Resource Centre.

Finding, managing and developing skills in a disruptive environment is an ongoing challenge and businesses are not alone in developing their workforces. There is a whole skill ecosystem of organisations working towards building the right skills for the economy. Stay connected with education and training providers and government grants and programs.



Ai Group’s education and training programs

As you develop your organisation’s workforce, it can be useful to categorise your skill development needs into the following contemporary groupings:

  • Digital Skills
  • Human Capabilities
  • Business Operations & Improvement
  • Workplace Relations
  • Work Health and Safety
  • Technical/industry specific skills.

Ai Group recognises that ongoing learning and development occurs in a range of different ways that suit individuals as well as company structures, cultures and skill needs. Our programs encompass face-to-face, remote and online learning, wherever possible involving collaboration between participants and across companies, thereby building new collaborative relationships.

See our program of contemporary skills development courses in the Ai Group Training section


Training Courses
Explore now

Contact Us

Get in touch with the Centre for Education & Training to discuss your company’s skills issues and plans, our research and reports, or the members’ network.

Address: Level 5, 441 St Kilda Rd Melbourne VIC 3004 Australia

Phone: +61 3 9867 0202


To access other Ai Group services: