Ai Group has a growing membership in the gig / platform sector. A number of the major platform businesses are members of Ai Group as well as various other businesses in this sector.

Ai Group represents this sector in workplace relations and other policy areas, and has regular sector meetings. Platform work provides many benefits to businesses, workers and the broader community and Ai Group works hard to preserve flexibility.

One piece of work has been the Food Delivery Platform Safety Principles. Leading food delivery platforms came together for the first time to strengthen safety practices across the industry.

DoorDash, Menulog, Uber Eats and Hungry Panda developed and regularly recommit to Australia’s first set of National Food Delivery Platform Safety Principles in consultation with Ai Group. The Safety Principles aim to minimise risk for all delivery workers, whether they are driving a car or riding a bicycle, e-Bike, scooter or motorbike.

They focus on issues such as training and information, delivery equipment and personal protective equipment (PPE), and incident reporting and investigation. Download the Principles here 

For more information on the Gig & Platform sector email 

Need help?

The Workplace Advice Line is Ai Group’s national telephone advisory service for all your on the spot workplace related questions.

Call the Workplace Advice Line
1300 55 66 77 and press option 1
(Overseas: +61 3 9867 0100). Email:

Weekdays from 8.30am to 5.30pm
(Australian Eastern Daylight/Standard Time)

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