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In this episode we talk Operational Excellence. Our host , James Scotland says: “What if I told you there are ways to improve your operational performance, reduce your costs, improve your quality and increase your bottom line while also improving your major buyer relationships? Impossible?

Today’s guest - Tim McLean, the founder of TXM Lean Solutions- knows how. In just 20 years Tim and his partners have built a global business by assisting businesses all over the world to do just that.

James and Tim talk Lean, Total Quality Management, the Toyota Way, the Supply Chain Bullwhip Effect and much more. They also talk about trade show and how to ensure attendance converts to invoice.

This episode is a practical conversation on business and supply chain improvement. It’s a great addition to the knowledge bank being created by this podcast series.

About Tim McLean

In 2004, Tim McLean left a successful Operations Leadership career to form TXM with the aim of helping manufacturing and supply chain companies transform their operations. Tim was joined by leading Lean coach Anthony Clyne in 2008 and experienced operations and business leader, Ron Spiteri in 2012.

Since 2004, TXM has grown to become a leading international Operational Excellence and Lean consulting company with offices in Australia, China, Europe, the UK, Australia, New Zealand and Canada and projects in more than 25 countries globally.

James Scotland

After a long career in multiple aspects of supply chain management, corporate training and business advisory, James brings a business improvement mindset to his role as General Manager of Supply Chain Resilience for Ai Group. A skilled communicator and adviser, James has been involved with Oil & Gas, the Defence industry and supply chain across the board for over 40 years.

James has a Masters degree in International Management and a partially completed Doctor of Business Administration. He says he'll get around to finishing it when he retires.