Many Ai Group members have adjusted their operations in response to the COVID-19 pandemic. These stories are examples of what can be achieved in adversity and we showcase them here as a source of inspiration to all members and to share some tips for those looking to respond to these challenging times.

If you have a story to tell, please share it with us.

Machine Technology

Time to make a stand: Facing a 70% drop in revenue, a NSW manufacturer had to find a new product line fast if it was to avoid the need to cut staff.

Trisco Foods

Clean start: Trisco Foods’ brand new approach to the COVID-19 challenge. As many Ai Group members are forced to ‘pivot’ towards new product offerings in response to the challenges of COVID-19, Queensland manufacturer Trisco Foods has provided an inspiring example of how to turn adversity into opportunity.

Case Study: Covid Impacts for a Manufacturing Business

The pandemic caused an immediate impact on the business, as it had to remain operational, but reduce the level of its operations.

Case Study: Small Business

When the Pandemic hit Australia in March 2020, the business had not been prepared for lockdowns and covid safe working practices.

Case Study: National Freight and Logistics provider

There were many logistical challenges posed by the pandemic that ensured it was not going to be business as usual.

Case Study: Life Without Barriers

COVID 19 provided a burning platform to adapt, change and prioritise in a way not seen for over 100 years.

Case Study: Uber - Ride Share and Food Delivery

Uber faced the impact of the pandemic on their partners: the drivers, restaurants and delivery people who earn with the Uber platform. Uber stepped up to assist.


Ai Group has provided assistance, information and advice to thousands of member businesses who have experienced the consequences of activity restrictions and the drop in business and consumer incomes and expenditure due to the global pandemic.

As part of this process we have collected detailed feedback from Australian businesses about their experiences. These reports summarise this feedback gathered across March, April and May 2020. They illustrate the range of concerns, issues and factors that our members have reported regarding the effects of the COVID-19 pandemic on their business.


Industry Experience Survey

Let us know how COVID-19 has impacted your business and what you're doing about it.

Need help?

The Workplace Advice Line is Ai Group’s national telephone advisory service for all your on the spot workplace related questions.

Call the Workplace Advice Line
1300 55 66 77 and press option 1
(Overseas: +61 3 9867 0100). Email:

Weekdays from 8.30am to 5.30pm
(Australian Eastern Daylight/Standard Time)

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The Australian Industry Group is the peak membership body for Australian industry, linking you to the insights, services and expertise you need to be successful. As a member of Ai Group, you are part of a powerful, credible and experienced industry community.