Sample: Reference Check Form

Reference checks are a vital part of the recruitment process, serving several important purposes:

• Verifying applicant information: Reference checks confirm the accuracy of the information provided by the candidate on their resume and during interviews. They provide an opportunity to check key things such as job titles, responsibilities and skill sets.
• Determining job fit: They help to assess whether a candidate’s skills and past work performance aligns with the job role and requirements.
• Identifying any red flags: They can reveal any potential issues or concerns from a candidate’s previous employment that might impact their suitability for the role. Note that the employer needs to be mindful of discrimination laws.

When conducting reference checks, it is essential to:

• ensure that the referee is happy to provide the reference check and that it is convenient to do so;
• ask the right questions to ensure that the right information is obtained. Questions should be designed with selection criteria;
• check the authenticity of the referee and that there is a professional relationship with the candidate;
• try and call the business number of the organisation and ask to be put through to the referee; and
• understand the legal obligations. Be aware of privacy laws and anti-discrimination legislation that applies to reference checks in Australia.

Reference checks are a last opportunity to verify information the candidate has provided, validate their personal suitability and probe issues more deeply to get a fuller sense of their values, nature, approach to work and how they interact with others.

A minimum of two reference checks should be undertaken, ideally with one being the candidate’s current or previous manager or leader. It is recommended that reference checks take place after all selection methods have concluded. 

This Sample: Reference Check Form can be used to prepare for and record a telephone/teams reference check. Please see our Sample Reference Check Questions to assist in preparing for the telephone conversation.

Members who require further assistance can contact Ai Group or call Ai Group’s Workplace Advice Line on 1300 55 66 77.