The Workplace Advice Line is experiencing an extremely high volume of calls following Monday’s announcement of the Victorian Stage 4 Restrictions.
Wait times are currently around two hours. If your query relates to Stage 4 Restrictions in Victoria, please email

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High performance organisations depend on employees who know their roles in different structures and work processes have the skills to perform their roles and are also willing to learn new skills as the organisation evolves. To be successful, the organisation must have employees who are able to work with new technologies and systems, and engage in complex negotiations or customised service provision in an environment which is constantly changing. They may be required to generate innovative ideas, solve complex problems, and implement new and different ways of working. By improving their skills and knowledge, workers will then be able to...


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