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The purpose of this topic is to assist participants (managers/supervisors) understand the impact of a crisis on individuals and organisations and assists them to develop leadership strategies that should assist them in leading their team in a time of crisis. It will assist participants recognise and develop the various patterns and styles of effective leadership.

Learning Outcomes

At the completion of this topic, participants should be able to:

  •   Identify key variables that are affected by a crisis.
  •   Discuss the impact of a crisis on the people within the organisation.
  •   Discuss the general requirements needed for successful change.
  •   Identify strategies that can be used to help people within the organisation manage the crisis and remain productive.