The purpose of this topic is to assist participants (managers/supervisors) understand the impact of a crisis on individuals and organisations and assists them to develop leadership strategies that should assist them in leading their team in a time of crisis. It will assist participants recognise and develop the various patterns and styles of effective leadership.
At the completion of this topic, participants should be able to:
- Identify key variables that are affected by a crisis.
- Discuss the impact of a crisis on the people within the organisation.
- Discuss the general requirements needed for successful change.
- Identify strategies that can be used to help people within the organisation manage the crisis and remain productive.