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Many employers, particularly larger organisations, choose to set up some form of Employee Assistance Program (EAP). An EAP is an employee benefit program intended to help employees deal with personal or work-related problems that might adversely impact their work performance, health, and well-being.

Our Sample Employee Assistance Program Policy can be used as a starting point for developing an EAP policy. Employers can contact the Ai Group for assistance in tailoring an EAP policy to the workplace’s needs.

This policy is a sample only. Employers should seek advice from the Ai Group in tailoring this policy to the particular needs of the organisation.

Guidance notes and instructions are shown italicized.

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Date Update
24/07/2020 This policy has undergone a periodic review and has been updated to include a new 'Management support' subsection and references to COVID-19.




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