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Do you need workplace relations training and development to help your team manage today's complex and highly regulated workplaces? We provide learning and development solutions to build the skills you need for your business backed by parent company Ai Group's leading edge policy and research expertise. We understand the skills required to improve your business competitiveness and can partner with you to offer a tailored approach to suit your needs.

We have seminars and training programs available on all of the critical issues that confront employers including:

Discrimination, Harassment and Bullying

Discrimination, Harassment and Bullying Awareness for:

This half-day program is designed to ensure that your managers and supervisors understand the effects of discrimination, harassment and bullying in the workplace and their important role in maintaining an appropriate workplace culture, undertaking effective complaint handling and ensuring legal compliance.
This highly interactive program is case study-based and requires your participants to engage with your Company policies to identify the types of behaviour that are unlawful in the workplace. Practical examples of discrimination, harassment, sexual harassment, bullying, vilification and victimisation are discussed to ensure participants understand the range of behaviours that are not acceptable at work. Participants also consider behaviour which is acceptable, such as reasonable management action.
This program is designed to ensure that your senior executives understand the effects of discrimination, harassment and bullying in the workplace and how to minimise business and personal liability and promote a safe and harmonious workplace.
This one-day program will equip your Contact Officers to understand their role and responsibilities and develop the core competencies and skills required.
Th half-day refresher program is designed for your existing Contact Officers who want to upskill and/or need refresher training.

Employee Relations

This one-day program outlines the steps that can be taken to assist an employee in meeting expected performance standards. It is designed to equip your team leaders, supervisors and managers with the skills they need to provide developmental performance feedback to their staff in a clear and constructive way and to effectively navigate the performance improvement process.
This one-day program is designed to equip your managers to manage poor performance and misconduct in a legally compliant way and minimise the risk of successful claims being made against your business.
Facilitated by two experienced Ai Group Advisers - one each from our Safety & Workers Compensation and Workplace Relations teams, this full day workshop will identify proactive integrated strategies for managing ill and injured workers, including workers with mental health issues.
This full day workshop balances legal theory and practical skills to equip managers and HR practitioners to conduct effective workplace investigations into complaints of bullying and harassment and alleged misconduct.
This two hour Ai Group seminar considers a how-to guide to take action to address alcohol and other drugs use at work. It will involve lessons from recent case law to explain when and how disciplinary action in response to alcohol and other drug use can be effectively used in your workplace.

Workplace Relations

Training required by Enforceable Undertaking with Fair Work Ombudsman (onsite only).
This program will be tailored to fulfil the obligations of the Enforceable Undertaking provided to the Fair Work Ombudsman to address 'compliance with Commonwealth workplace laws and instruments'.

Industrial Relations

This half-day seminar will ensure employers are up to date with the latest developments and decisions in preparation for their next round of bargaining.
Our training program enables employee bargaining representatives to understand the legal framework in which bargaining must take place, recognising good faith bargaining requirements, determining the role and responsibilities of bargaining representatives in the bargaining process and outlining the bargaining process and how negotiations are conducted in the workplace.
This one-day program is intended for those who are considering or planning the implementation of competency standards and who would like to know how they work, and for management and employees who will be involved in implementing competency standards in the workplace. It meets the requirements of Clause 24.3 (b)(iv) of the Manufacturing and Associated Industries and Occupations Award 2010 and is also required by MSA (Manufacturing Skills Australia) for registration as an industry assessor.

Online Training and Webinars


The online program provides an overview for employees of the law in relation to unlawful discrimination, harassment and bullying. It informs employees of the expected standard of behaviour and notifies employees of their responsibilities in the workplace. Attendees will be provided with an indication of the steps to be taken should a person be subjected to inappropriate behaviour in the workplace.


In this webinar, our presenters will discuss the Top 10 mistakes employers continue to make when managing and disciplining their employees.
In this webinar, our presenters will discuss how to successfully manage what can be a very challenging time in any business and that is when the business is forced to consider making an employee or a number of employees redundant.
Australian companies are facing skills shortages and these shortages are expected to continue into the future. At the same time, demographic changes mean that the workforce is ageing. In this webinar, our presenters will discuss the benefits of having mature age employees as a part of the workforce.

View our Training Calendar here for upcoming dates or register online now.

Contact Us

Short course training programs
1300 55 66 77

Accredited training programs
1300 13 47 56