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Decision-making is as the mental processes resulting in the selection of a course of action among several alternatives. Every decision-making process produces a final choice and chances are that some of them are wide of the mark.
At the completion of this program participants should be able to:
- Develop an understanding of the nature of judgment and decision-making
- Identify how different heuristics and biases affect judgment and decision-making
- Identify strategies and methods to improve judgment and decision-making