Unconscious Bias (Decision Making)

Decision-making is as the mental processes resulting in the selection of a course of action among several alternatives. Every decision-making process produces a final choice and chances are that some of them are wide of the mark.

At the completion of this program participants should be able to:

• Develop an understanding of the nature of judgment and decision-making
• Identify how different heuristics and biases affect judgment and decision-making
• Identify strategies and methods to improve judgment and decision-making