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It is common for departing employees to ask for a reference from their employer. Often, an employer is only willing to provide a ‘statement of service’ which will simply verify the position the applicant held and their period of employment.

This would generally be the case when it is set out in a company policy that either verbal or written references will not be provided. Reasons are often in connection with the fear of facing legal action should the applicant not be successful and claim that false reference statements were made or were in some way discriminatory. 

This template letter can be used by employers where an employee has requested a statement of service. 

There is no legislative obligation to provide this, however we would advise members to provide when requested to keep the termination of the relationship as amicable as possible. 

Guidance notes and instructions are shown italicised.

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