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With the growing use of the internet, e-mail and mobile devices in the workplace, employers need to be aware of the obligations and liabilities which arise from employees’ use of information and communication technology (ICT). In particular, ICT use can raise issues about workplace privacy.

If the organisation uses ICT, employers should develop a clear policy to ensure that employees understand any expectations and responsibilities regarding the use of ICT, including e-mail and internet. 

With regard to the internet and email, any ICT policy should: 

  • Clearly set out the activities that are/ are not allowed
  • Clearly set out what information, such as the content of employees’ e-mails and browsing activities, is monitored and stored
  • State who has the right to monitor and access e-mails and logs
  • Be readily available and explained to all employees
  • Outline the possible consequences of a breach of the policy, such as disciplinary action.

This policy is a sample only.  Employers should seek advice from the Ai Group in tailoring this policy to the particular needs of the organisation.  

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Date Update
20/07/2020 This policy has undergone a periodic review with further definitions and examples added. 

This policy has undergone a periodic review. No significant changes have been made.




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