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Employee performance management is a systematic process concerned with improving individual, team and organisational performance effectiveness.
Strong performance management practices are critical to the success of any organisation. When it is effective, performance management drives positive operational outcomes by encouraging the desired attitudes, behaviours and results in employees which contribute to, and are aligned with, the organisations goals and objectives.
This section explores how an organisation can align its performance management system with the strategic objectives of the organisation, explains the processes through which a performance management system can be implemented, as well as the individual skills required to support an effective performance system, and how the system should be applied. How to deal with underperformance, before it reaches formal disciplinary processes, is also detailed.