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The lead and lag indicators relate to factors that motivate engagement. They are based on the theory that if the organisation has policies and practices that cultivate employee engagement, then high levels of retention can be predicted.
Lead indicators are measures that predict or indicate a likely future event whilst lag indicators tell us what has already occurred and are the ultimate measures of retention.
The Employee Retention: Lead & Lag Indicators summary provides a valuable list of common lead and lag indicators along with advice on how to calculate or measure them.
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