The Workplace Advice Line is experiencing an extremely high volume of calls following Monday’s announcement of the Victorian Stage 4 Restrictions.
Wait times are currently around two hours. If your query relates to Stage 4 Restrictions in Victoria, please email

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Do you need to keep your customers for life? For some businesses, customers have a "life-time value" by providing an on-going revenue stream. Yet, customers can be fickle and keeping them is not easy. If maintaining good customer relationships is important for your business, how should you be relating to customers over the long term? 


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