Just in case we need to add a WYSIWYG block to every page. We can hide this in the meantime.

In this episode James investigates the emerging supply chain challenge of building and managing ‘reliable, repeatable system and processes’ within ‘a world full of confusion and change and inconsistency’.

His guest is Kerryn Fewster, Founder and CEO of Change 2020 who explains we now live in a world of  ambiguity.. much more than just ongoing change, its a world of unknowns, including an unknown end point: no one knows what’s ahead, or how it will change our businesses. We must accept ambiguous trading operations as the new normal.

Kerryn and James investigate and assess ways to manage ourselves, our teams and how to lead in this era of ambiguity.  The two also discuss the leadership challenges of working from home within a supply chain management structure and consider ways of managing the people aspect of cyber-physical systems.

In an uplifting interview, Kerry speaks positively of managing ambiguity, and explains how it can be a game changer for supply chains.

A timely, insightful and relevant conversation.

About our guest…

Kerryn Fewster is the Founder and Director of Change 2020. With over 20 years experience advising world leading organisations, Kerryn has also consulted extensively in the area of Transition and Transformation.

Kerryn places emphasis on strategy development and solution implementation to minimise people and operational impacts associated with major change, and she believes in the future, despite its challenges.

James Scotland

After a long career in multiple aspects of supply chain management, corporate training and business advisory, James brings a business improvement mindset to his role as General Manager of Minerals, Energy & Supply Chain Resilience for Ai Group.

A skilled communicator and analyst, James has been involved with Oil & Gas, the mining industry and supply chain across the board for over 25 years.