Pandemic Preparation, Response and Recovery

Employers must consult with workers and provide information, instruction and training.

The business must also coordinate and communicate with other businesses which may be effected by any business change.

Key messages

• Reinforce with workers the need to stay at home if they are sick with symptoms as per public health advice with COVID-19
• Advise workers to discuss with their manager if they develop symptoms compatible with those of COVID-19
• The need to practice good personal hygiene, including good hand and respiratory hygiene
• The need to comply with instructions on risk minimisation actions at work and at home
• Changes to work arrangements (e.g. staff working from home, revised customer service standards)

Communicating these messages

• Display posters promoting hand washing and respiratory hygiene, symptoms and when to stay home
• Regular briefings and toolbox talks to advise workers of changes and risk control measures
• Update information on the organisation’s intranet and via email
• Provide internal phone and email contacts for further information on the Plan