This 2-hour instructor-led course is delivered online, and will help attendees come up to speed with this powerful new technology. It aims to empower with not only the fundamentals of AI, but how it can be leveraged to gain benefits in the workplace.
Different types of Artificial Intelligence, such as Machine Learning and Generative AI are explored, before comparing ChatGPT and Microsoft Copilot for use in the business context—how they differ, and their pros and cons from a data protection viewpoint.
This course dives into the two different Microsoft M365 Copilot versions, and includes demonstrations of their key features. Chatbot and Assistant functionality is explored, as well as the new area of Agentic AI—agents that can be set up to help retrieve information or perform basic tasks.
Importantly, the course delves into the risks and issues associated with using AI in organisations, together with steps that can be taken to mitigate and manage these. Finally, time is spent exploring how AI can be used to gain real benefits through targeting appropriate use-cases that support overall business strategy.
The full presentation slide deck will be provided to attendees after the session, forming a valuable guidance resource.
Please note that this course has about 50% overlap with our other AI course, Creating an Organisational AI Strategy, but focusses on the secure use of AI in a business environment, rather than its implementation.
Topics include:
Key concepts of A.I.
AI tools; pros & cons.
Issues & risks
Business applications
Duration: 2 hours
Cost: from $207
Who should attend:
This course is ideal for managers, business leaders and small to medium business owners.
Training enquiries
1300 55 66 77 option 3 and ask for Training
training@aigroup.com.au
Members with a Workplace enquiry can call the Workplace Advice Line
1300 55 66 77 and press option 1
(Overseas: +61 3 9867 0100)
Weekdays from 8.30am to 5.30pm
(Australian Eastern Daylight/Standard Time)
