The Commonwealth Department of Employment and Workplace Relations is seeking feedback on the Australian Government’s proposed apprenticeship service delivery model as outlined in the Future Directions Australian Apprenticeships Support Services Consultation Paper. The paper summarises key themes raised throughout consultations on the initial Discussion Paper; and proposes related reforms to Commonwealth apprenticeship services and supports.

There are five key elements of the proposed new apprenticeship support system:

  • Every apprentice will complete a structured assessment on commencement, to identify individual needs, deliver additional supports and set new apprentices up to succeed.
  • Mentoring services will be enhanced, to enable earlier access to support, including specialised services with a focus on improving outcomes for apprentices who experience additional barriers to completing their apprenticeship.
  • More proactive support will be provided over the course of the apprenticeship, with an increased focus on supporting completions.
  • In partnership with states and territories, opportunities to improve the workplace experience for all apprentices and their employers will be identified.
  • Targeted communications will ensure apprentices have access to the information they need during their apprenticeship and technology will be leveraged to streamline claims processing and program administration.

Stakeholders are invited to provide feedback on the proposed model outlined in this Future Directions paper and propose ideas that would further strengthen the model. Responses will support the finalisation of the Australian Government’s apprenticeship service delivery model and related non-financial supports. The Government especially welcomes suggestions that are focussed on supporting apprenticeship completions. Responses are due by 22 May 2023. You can register your interest to discuss your views with the department via email and/or send your written submission to the department at AustralianApprenticeshipPolicy@dewr.gov.au.

Read the Consultation Paper