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Contact Us 1300 55 66 77 Workplace Advice Line, Membership & General Enquiries
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As a member of Australia's leading industry association let's make sure you are getting the most out of your membership.

Enjoy your Australian Industry Group membership benefits right now:

Have your employment questions answered with unlimited calls to our telephone advisory line - Workplace Advice Service
Award and compliance advice direct to your email box
A desk-top and online resource providing immediate access to help manage your business - BIZassistManual
Access to specialist advisers for preliminary advice on all employment matters.
Have your Say and be represented by one of the most influential advocacy groups in Australia
Members' only information and services including webcasts, diagnostic tools and more on Ai Group website
Economic snapshots and forecasting giving you the bigger picture
Newsletters for your industry sector and work role
Member briefings on current issues and our popular live webcasts
Networking opportunities across industry and professional groups
Unlimited access to Energy and Sustainable Helpdesk
Positions on more than 700 Australian Standards Committees*
Access to consulting, employment and training services at member rates
Use the Ai Group logo for branding and tendering
Easy access to a range of government programs designed to build and improve business funded by federal and state governments


Workplace Advice Service

Unlimited access to the Workplace Advice Service - our national telephone advisory line. Call 1300 78 38 44 now for all your employment questions.

Call every weekday from 8.30am to 5.15pm (Australian Eastern Daylight Time) for assistance on:  

  • Award matters
  • Wage rates
  • Leave entitlements
  • Hours of work
  • Employer superannuation obligations
  • Performance management
  • Termination of employment
  • Unfair dismissals
  • Redundancy
  • Workplace gender equality reporting
  • Discrimination, harassment and bullying
  • Employment legislation
  • Minimum employment conditions
  • Employment contracts and agreements
  • Workers' compensation claims
  • Work health and safety obligations
  • General protections


Awards Services

We provide a free Award Advice service to all members. They form part of our BIZassistUpdates. We will notify you when there is a change to an Award that will affect your employees so you can correctly pay, and apply all other entitlements, under your award. There is no limit to the number of award advices that you can receive.

As a new member, we will help you understand what Awards apply to your workplace. Once an Awards Assessment is completed, you will be subscribed to all the relevant Award Advices. In addition, you are entitled to one free Hardcopy Award publication - with a free updating service for the balance of the financial year.

Log into your personal portal for all of your specific Awards Services. Members may also choose to purchase from a range of annotated Modern Awards at special member prices.


Compliance and regulatory Information

Staying informed and on top of industry changes is important for business professionals. Ai Group members rely on our timely and accurate compliance information so they can do their jobs well. Members know they can trust the advice we provide.

You can select the type of Compliance advices you wish to receive, from workplace relations and HR, work health and safety and sustainability, to economic updates and technology and product alerts. View Member Advices.



Available online or as a hardcopy publication, you will be able to draw on over 300 factsheets to help you manage your obligations in business and as an employer. Updated quarterly, it includes sections on managing a successful business, managing your employees, safety and workers' compensation; and environment and energy. Read the BIZassistManual.


Business Networks

Benefit from free networking opportunities at Ai Group events in an industry and location near you. Engage with leading technical, regulatory and industry speakers while catching up with your professional peers,   and Australian Industry Group specialist advisers. For details of each network visit our Networking Page.

  • Technology
  • ICT
  • Mining
  • Road Transport & Logistics
  • Construction
  • Call Centre
  • Food and Beverage
  • Utilities
  • Safety Networks
  • Environment
  • Vehicle
  • Confectionery
  • Defence
  • Aviation
  • On Hire
  • Regional Networks



Ai Group is one of the most influential advocacy groups in Australia. We represent and promote your interests to government and other key stakeholders delivering real outcomes. Our voice is heard at all levels and our policies cover a wide range of issues that affect your business and the environment in which you operate. Best of all, it’s easy to contribute - just phone or email. Have your say.


Workplace Relations advice and assistance

Call on any of our 40 workplace relations specialists through the BIZassistInfoline for all of your employee and HR management equirements. Visit the Workplace Relations pages.


Legal Advice

Trusted legal advice from the specialists in employment law - Access to leading workplace lawyers through Ai Group Legal for employment law matters including workplace investigations, workplace claims, assessments, audits and Fair Work Act compliance. Go to the Ai Group Workplace Lawyers website.


Work Health and Safety

From workplace safety audits to conducting investigations we can cover all of your safety needs. As a member you are entitled to discounted training in WHS. Make safety part of your business and reduce the need for contractors. Australian Industry Group supports the implementation of programs that build a culture of safety, meets legislative requirements and reduces workers' compensation costs. We can help you with:

  • Developing & auditing safety management systems
  • Compliance advice & hazard management
  • Strategic planning, gap analysis, benchmarking & advice
  • Workers compensation claims, return to work & injury management
  • Work healthy safety and workers' compensation training

Visit our Work Health and Safety pages.


Environment and Energy Services

Call the Environment and Energy Helpdesk on 1300 733 752.  Our Environment and Energy Team offers a range of consulting and training services to assist you to understand and manage your environment and energy risks. Government funding may also be available in some states to cover the costs. Visit the Environment and Energy page.


Workforce learning and Development

Are you looking to boost productivity or fulfil your compliance obligations? We can help. Considered a leader in workforce development policy, our team will put together a training program to meet your business needs. Ai Group is an RTO and offers accredited and non-accredited training that can be customised and delivered at your site. You can be assured that you are dealing with a credible, national organisation.
Visit our Education and Training pages.


Representing your interests

Representing employer's interests in major Tribunal and Court cases to ensure that the workplace relations system remains productive and fair. Our Workplace Relations team and Ai Group Legal provide a consulting service at special member rates.


Keep up-to-date

Stay on top of the ever changing business environment with a range of newsletters, economic indicators and member only publications.

You can nominate as many people as you like to receive the following:


Apprentices and Trainees

The best people for your business - apprentices and trainees - through Australian Industry Group Training Services and access to AiGTS, an Ai Group training company. Your one stop shop for apprentices and trainees. As a member you will save time and money with our award winning administrative and management services providing the best apprentices and trainees who will grow with your business. Visit the AiGTS website.


Association Management

Association Management - with secretarial, administration, financial control and information support for industry associations; saving your association's time and money through the Australian Industry Group Association Management Service. View the association management page.


International Expansion

Easier access to overseas markets with  the documentation, information and assistance you'll need from our Trade team. Visit the Trade page.


Publications and Surveys

Opportunity to access a range of employment, safety and HR related publications and surveys at special member rates, including the Australian Industry Group Salary & Benefits Survey.


Standards and Regulatory Development

Ai Group is on the Board of Standards Australia and members have an opportunity to be involved in the development of Australian and ISO / IEC Standards. Ai Group is represented on 350 Standard committees and you can have direct involvement in the development, implementation and review of these standards. This can add significant value to your product development processes.


*Access to Australian Standards Committees may depend on eligibility.