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Our range of membership services, advice and information includes our Award variation and update service, and expertise in workplace relations, human resources, OHS, workers’ compensation, equal employment opportunities and more.

Ai Group members also have access to the comprehensive desk top reference, BIZassistManual, and the telephone advisory service, BIZassistInfoline.

The content in this section is for Ai Group members only, so log in now to reap all of the benefits of your Ai Group membership.

Award Services


Ai Group TV


Workplace relations


OHS and workers’ compensation

Environment and energy



Ai Group member advices


Publications - Guidance manuals and handbooks





1300 78 38 44

Do you have a question on wage rates, awards, complying with employment regulations, OHS, workers’ compensation, EEO, business compliance or other workplace related matters? 

Read our Workplace relations FAQs.

Read the factsheets in the BIZassistManual.

Call BIZassistInfoline on 1300 78 38 44 for on-the-spot advice, every weekday from 8.30am-5.15pm, for the cost of a local call from anywhere in Australia.

Ethi-call: 1800 672 303

Ethi-call is St James Ethics Centre’s free, confidential telephone counselling service. If you’re facing an ethical dilemma at home, work or anywhere really, one that seems to have no right or even wrong answer, well, there is someone you can talk to. St James Ethics Centre counsellors are professionals with broad experience in a variety of fields who are trained by the Ethics Centre and provide their time on a volunteer basis. They’ll help you explore your dilemma, supporting you to reach a solution that’s aligned with your own circumstances, principles and values.

Telephone counselling is available Australia wide or face to face in St James Ethics Centre Sydney offices Mon - Fri 9am - 5pm by appointment. Download an Ethi-call flyer.