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Ai Group Infoline 1300 783 844Join Ai Group 1800 722 420
Home Membership Information Services BIZassist@aigroup


Your membership Information, Advisory & Networking Services.

BIZassist@aigroup® services make up Ai Group's core suite of membership services, available to all members, to assist with business compliance, improvement & growth.


Have your workplace related questions answered  by our experienced  workplace advisers

BIZassistInfoline is Ai Group's national telephone advisory service for all your "on the spot" workplace related questions.

Call BIZassistInfoline on 1300 78 38 44 every weekday from 8.30am to 5.15pm for assistance on topics including:

  • Award matters
  • Wage rates
  • Leave entitlements
  • Hours of work
  • Employer superannuation obligations
  • Performance management
  • Termination of employment
  • Unfair dismissals


  • Redundancy
  • Discrimination, harassment and bullying
  • Employment legislation
  • Minimum employment conditions
  • Employment contracts and agreements
  • Handling Workers' Compensation claims
  • Work Health and Safety management

Members can also email the BIZassistInfoline at and we can call you back. Please ensure you include your member number in the email.



Keeping your business up-to-date, online anytime...

BIZassistBriefings are a time efficient means of getting up to speed on the current issues and assessing their likely impact on your business, as well as providing the practical tips and tools necessary for managing the issues back in the workplace.

Our BIZassistBriefings are brought to you via webinar 3 times a year. During the scheduled webinars, you are able to ask questions of our experienced advisers who are online to answer your questions. Plus you can watch all BIZassistBriefing webinars at any time.

Click here for further information on upcoming briefings or to view the latest BIZassistBriefing webinars



Your essential desk top business reference guide

The BIZassistManual is a desktop reference for members offering practical information and advice on a range of issues that are integral to the successful management of a business. It includes over 300 factsheets covering the following topics:

  • Membership Services
  • Managing a Successful Business
  • Managing your Employees
  • Safety and Workers' Compensation
  • Environment and Energy

The BIZassistManual is updated quarterly and is available to access online, or in a hard copy format (fee applies).

Click here to access the BIZassistManual online.



Customise your information services to meet the needs of your people and business

Ai Group provides various information services to members.

Members can choose to receive the information services best suited to their particular needs.

These range from our comprehensive award advices through to updates on developments in workplace relations, OHS and environment management, as well as up-to-date economic and business condition information.

Members also receive our regular publications - Industry and our online Industry Newsletter.

To be added to a new updating service contact



Join a network to make connections, have input into policy and get the latest industry sector or specialist updates

Ai Group members have the opportunity to participate in a variety of networks.

These networks provide members with an opportunity to have input into the formulation of policy, meet with professionals in their field of expertise and make valuable business to business connections to assist with business development.

Some of the networks available include:

  • HR Networks
  • OHS Networks
  • Environment Networks
  • Industry Networks
  • Skills Networks
  • Regional Member Networks

Email for further information